2020: A Year in Review

By Bruce Nelson, President

While 2020 has been a challenge, I would like to take a moment to reflect on the positives that happened this year.   I am truly honored to have the opportunity to work with this team.  Their efforts this past year have supported the critical services provided by frontline healthcare workers, supported your communities and enabled us to sustain through these challenging times. 


Vertical Solutions focus for 2020 was about enabling our team and our customers adjust to the new normal. We have had to pivot and adjust our business, so we could help our customers pivot and adjust their businesses. It is important to us that we recognized the associated security risks brought about by COVID 19 and mitigate those to ensure that our team and clients remain healthy and secure.

Awards & Certifications

As IT infrastructure became an increasing concern, and organizations attempted to keep their business steady within budget constraints, Vertical Solutions is proud to have our services noted in these accolades. This year we achieved:

  • CRN’s 2020 MSP500
  • Channele2e 100 Vertical Market MSPs
  • Channel Futures 501 Managed Services
  • Bob Scott’s Top 100 VARs
  • Microsoft Gold Partner
    • Enterprise Resource Planning (ERP)
    • Cloud Platform
    • Datacenter
    • Cloud Productivity
    • Small and Midmarket Cloud Solutions


As Vertical Solutions continued to follow social distancing guidelines, trade events followed the path of work meetings and pivoted to virtual platforms. We shared our Healthcare IT security expertise and offered practical ways to implement at these shows:

  • Northern Colorado Independent Practice Association
  • Pueblo Healthcare
  • Leading Age Colorado
  • Colorado Healthcare Association
  • Leading Age Colorado
  • Pittsburgh Ophthalmology Society


From video conferences to continuing work from home policies – we are all changed the way we do business.  As we adapted to these changes in the workplace and marketplace, our security vulnerabilities grew.  To meet these challenges, we created a series of half hour webinars for our customers to provide best practices on staying safe and healthy.


To see clearly and attempt to stay ahead of the game, we are diligent about learning new technologies and defining solutions to meet our customer’s challenges. Here are the products and services we launched in 2020: 


Today’s constant risks to its data and ongoing operations requires a backup and disaster recover solution that ensures that their data is protected and backed up, as well as the appropriate level of testing and continuity planning have been developed and communicated.

Windows Virtual Desktop

A desktop and app virtualization service that runs on the cloud to enable secure remote work. It delivers Windows 10 desktops on any device, anywhere – regardless of the type of device.

Microsoft Teams

Being able to chat, do video meetings and collaborate on Office documents within Teams can help companies stay productive. Going deeper into Microsoft Teams can help organize your workday and make it easier to stay connected with colleagues. Explore ways to determine the best approach for creating workspaces for projects and workgroups.

Strategic Planning

Get in touch with us today to identify the ways your technology services, operations and or solutions align with your business goals.