Acquisition of Information
Vertical Solutions does not acquire any more information about you than is required by law or is otherwise necessary to provide a high level of service efficiently and securely.
Vertical Solutions Employees and Privacy
Vertical Solutions trains all Vertical Solutions employees about the importance of privacy. Vertical Solutions gives access to your information only to those employees who require it to perform their jobs.
Disclosure to Third Parties
It is Vertical Solutions’ policy to never provide your information to third parties without your express permission or if such disclosure is necessary to process transactions or provide services which you have requested. The only exception to this policy is if Vertical Solutions is compelled to do so by an appropriately empowered governmental authority.
Privacy and Vertical Solutions Business Partners
The Site may require visitors (general visitors to the Site) and customers (visitors with passwords that allow them to go to the password-restricted areas of the Site) to provide contact information (for example, name and e-mail address), unique identifiers (for example, employee ID number for customers), demographic information (for example, zip code and age) and financial information (for example account or credit card numbers for purchases). Vertical Solutions uses your contact information to create access to products and services on the Site, and to send you information about Vertical Solutions. Your contact information is also used to contact you when necessary. Financial information that is collected is used to check your qualifications and bill either you or your company for products and services, as applicable. Demographic and profile data is also collected at our site. Vertical Solutions uses this data to tailor your experience to the Site, showing you content Vertical Solutions believes might interest you, and displaying the content according to your preferences.
Protecting the privacy of a customer’s personal information is a top priority; however, Vertical Solutions takes the protection of each customer’s corporate data and confidentiality to be one of Vertical Solutions’ most significant responsibilities. Vertical Solutions uses diligent efforts to ensure each customer’s data integrity is limited to the company for which that customer works or has authorization to access by using a company-specific password, and that such company’s data is not violated or accessed by unauthorized persons.
Access by Our Employees
Vertical Solutions customer service representatives have access to some transaction information in order to respond to your questions. Vertical Solutions limits that access to the minimum information required in order to provide prompt, high quality service. For example, these Vertical Solutions employees do not generally have access to complete credit card numbers. In general, Vertical Solutions employees who do have access to Vertical Solutions databases have undergone background checks and generally only retrieve data for supporting Vertical Solutions customers’ data or individual transactions, and not about individual customers.